Web Hosting Service - Adobe Contribute

Submitted by admin on Mon, 08/30/2010 - 16:21


When accessing your web hosting account using Adobe Contribute, please configure the FTP connection to use passive mode.

E-Mail address management - Recipient White-list

Submitted by admin on Mon, 08/30/2010 - 15:36


E-Mail address management - Recipient White-list:


Q: How do I add an e-mail address to my account?  My account is using Mailguard and the Recipient White-list feature is enabled.

A: Access the Queue Management System for your account and follow these steps:

Web Hosting Service - Microsoft Front Page - Publishing

Submitted by admin on Mon, 08/30/2010 - 15:04



How do I publish my web site using Microsoft® FrontPage?


For security reasons, our servers do not support FrontPage Server Extensions. We offer two publishing modes that can be used to publish your web site:


Why do I get a bounce message from an email I never sent?



Submitted by admin on Mon, 08/30/2010 - 14:54
·  Authenticated Dyamic
·  Cache
·  DMZ
·  DNS



Why is your server reporting "failed temporarily: network read error: end of file"?



Why am I receiving duplicate e-mails?


Configure an "Out of Office" auto-response (chi3)

Submitted by admin on Mon, 08/30/2010 - 14:18



How to configure an "Out of Office" auto-response for E-Mail Hosting accounts (chi3):


We Answer Your Questions: FAQ

Q: What is the maximum e-mail attachment size?

A: The ETRN.com e-mail servers do not limit the size of individual e-mail attachments. The ETRN.com e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:

1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.

2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.