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Configure an "Out of Office" auto-response (chi3)

 

 

How to configure an "Out of Office" auto-response for E-Mail Hosting accounts (chi3):

 

  1. Login to the webmail interface for your account.  The webmail interface can typically be accessed by going to http://<yourdomain.tld>.webmail.etrn.com/ (you must replace <yourdomain.tld> with your actual domain name).
  2. Click on the Filters link at the top of the page. 
  3. Click on the Add a New Rule button.
  4. Select All Messages and click Move on to step 2.
  5. Select "Vacation".
  6. Enter your e-mail address in the Addresses: Only reply if sent to these addresses: field.
  7. Define the number of days between auto-responses to a given sender by entering a value in the Days: Reply message will be resent after field.
  8. Enter your message into the Use the following message: box.
  9. Click Move on to step 4.
  10. Click Finished.

We Answer Your Questions: FAQ

Q: What is the maximum e-mail attachment size?

A: The ETRN.com e-mail servers do not limit the size of individual e-mail attachments. The ETRN.com e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:

1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.

2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.