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Service Department

TypePostAuthorRepliesLast updated
Blog entry20130926 - Scheduled Maintenance: Microsoft Software Updates Service Department08 years 11 weeks ago
Blog entry20130909 - RESOLVED - Local Number Service Interruption Service Department08 years 12 weeks ago
Blog entry20130903 - RESOLVED - Investigating an outage to our Hosted Exchange environment Service Department08 years 12 weeks ago
Book pageKerio Exchange Migration Tool Service Department08 years 13 weeks ago
Book pageKerio Connect Hosting Service Department08 years 13 weeks ago
Blog entryBoston Marathon Scams - Don't Be Scammed Service Department08 years 19 weeks ago
Blog entry20130711 - RESOLVED - mail.chi1.etrn.com is unavailable for outgoing SMTP Service Department08 years 19 weeks ago
Blog entry20130727 - Scheduled Maintenance: Hosted Exchange - NJ Core Network Upgrade Service Department08 years 20 weeks ago
Blog entry20130617 - RESOLVED - Investigating an outage to chi1.etrn.com Service Department08 years 24 weeks ago
Blog entry20130126 - Scheduled Maintenance: Hosted Exchange - Network Upgrades Service Department08 years 45 weeks ago
Blog entry20121219 - The Master Services Agreement has been updated Service Department08 years 50 weeks ago
Blog entry20121212 - Scheduled Maintenance: Microsoft Software Updates Service Department09 years 10 hours ago
Blog entry20121211 - Scheduled Maintenance: Microsoft Software Updates Service Department09 years 10 hours ago
Book pageOffice XP, Windows 7 and saved passwords Service Department09 years 3 weeks ago
Book pageHow to Setup Remote SMTP Journaling on Exchange 2010 Service Department09 years 13 weeks ago
Book pageHow to Setup IMAP Journaling on Exchange 2010 Service Department09 years 13 weeks ago
Book pageE-Mail Archiving Service Service Department09 years 13 weeks ago
Blog entry20120906 - Scheduled Maintenance: Microsoft Software Updates Service Department09 years 14 weeks ago
Blog entry20120904 - Scheduled Maintenance: Microsoft Software Updates Service Department09 years 14 weeks ago
Blog entry20090812 - Planned Network Maintenance - Chicago Service Department09 years 14 weeks ago
Blog entry20111209 - RESOLVED - Investigating a problem with several hosts at Mkc1 Service Department09 years 14 weeks ago
Blog entry20111203 - Planned Network Maintenance - Exchange Hosting Control Panel & Unified Login Page Service Department09 years 14 weeks ago
Blog entry20111122 - RESOLVED - Investigating bandwidth problems at Chi1 Service Department09 years 14 weeks ago
Blog entry20111122 - Completed - Planned Network Maintenance - Kansas City Service Department09 years 14 weeks ago
Blog entry20111018 - Planned Network Maintenance - Exchange Hosting Service Department09 years 14 weeks ago

We Answer Your Questions: FAQ

Q: What is the maximum e-mail attachment size?

A: The ETRN.com e-mail servers do not limit the size of individual e-mail attachments. The ETRN.com e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:

1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.

2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.