How to Setup IMAP Journaling on Exchange 2010

Prerequisites:

  • IMAP Service - The IMAP service must be enabled in Exchange.
  • IMAP Access - Your firewall must be configured to enable the ETRN system to access your IMAP Service. The following networks require access to your IMAP Service:
    • 63.144.80.32/28
    • 204.62.28.0/24
    • 208.110.67.0/26
    • 2620:7a:0:2800::/64
  • Create a New Journal Mailbox

    Turn on Archiving for Selected Storage Groups

    • Click Organization Configuration -  then select Mailbox
    • After selecting Mailbox,  to the right you will see the Database Management tab.   Select this and then select the database that you want to enable journaling on. 
    • Right click on the database and select properties
    • A new window will open.  Select the maintenance tab and then select Browse
    • Click the Journal Recipient and then browse to the New Journal Mailbox created previously
    • Click OK

    This completes the setup of IMAP Journaling in your Exchange 2010 system. Your system should now be sending e-mail to the Journal Mailbox.

    To complete the setup, please send us the details of the Journal Mailbox on form provided earlier

We Answer Your Questions: FAQ

Q: What is the maximum e-mail attachment size?

A: The ETRN.com e-mail servers do not limit the size of individual e-mail attachments. The ETRN.com e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:

1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.

2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.