Service Department's blog
20170721 - RESOLVED - Investigating an outage at chi1.etrn.com
We are currently experiencing a significant outage to our chi1.etrn.com data center.
20170531 - Resolved - Investigating packet loss at lvs1.etrn.com
We are currently experiencing packet loss to our lvs1.etrn.com data center.
20170129 - RESOLVED - Investigating an outage at chi1.etrn.com
We are currently experiencing a significant outage to our chi1.etrn.com data center.
20170128 - Scheduled Maintenance: Network Maintenance - chi1
Problems accessing our Smart Host? Please check your Root Certificates ...
Have you been experiencing problems accessing our Smart Host since Friday (10/14/2016)? If so, please check your local Certificate Store.
20161013 - Resolved - "There’s a problem with this website’s security certificate" errors
We are currently receiving reports of "There’s a problem with this website’s security certificate" when trying to access many of our web sites
20160913 - RESOLVED - Investigating an outage at kmo1.etrn.com
We are currently experiencing a significant outage to our kmo1.etrn.com data center.
20160217 - Scheduled Maintenance: Microsoft Software Updates
20160216 - Scheduled Maintenance: Microsoft Software Updates
We Answer Your Questions: FAQ
Q: What is the maximum e-mail attachment size?
A: The ETRN.com e-mail servers do not limit the size of individual e-mail attachments. The ETRN.com e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:
1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.
2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.