How do I suppress Quarantine Reminder e-mails?
When Mailguard automatically creates user accounts, a user will automatically receive Quarantine Reminder e-mails when their account contains quarantined items. Knowing that some users may not want to receive these e-mails, the option exists to suppress these e-mails. This setting is configured per user and can be adjusted by either the user or the domain administrator.
User instructions:
- Login to Mailguard as the appropriate user.
-
Go to
(Settings). - Under "Miscellaneous Settings": Set the "Send quarantine reminder e-mail?" value to "No" and click "Update Miscellaneous Settings".
Domain administrator instructions:
- Login to Mailguard as a domain administrator.
-
Go to
(Admin) => User Search. -
Enter search terms to locate the appropriate user(s). - Click "Find Users":
- Click on the desired user and confirm that the line above the menu icons says "(as user)"
-
Go to (Settings).
- Under "Miscellaneous Settings": Set the "Send quarantine reminder e-mail?" value to "No" and click "Update Miscellaneous Settings".
Thank you for being a ETRN customer. Please contact us if you have any questions.
We Answer Your Questions: FAQ
Q: What is the maximum e-mail attachment size?
A: The ETRN.com e-mail servers do not limit the size of individual e-mail attachments. The ETRN.com e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:
1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.
2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.