How to Setup Remote SMTP Journaling on Exchange 2010 with a dedicated SMTP Connector


SMTP Mailbox Address - This is e-mail address that we have provided you for sending e-mail to your archive.

Create a dedicated SMTP Connector

To reduce the load on any up-stream services you may use, we recommend setting up a separate SMTP connector for your archiving journal receiver. Please, do the following in your Exchange environment:

  1. Expand Organization Configuration and select Hub Transport within the management console.
  2. Select the Send Connectors tab.
  3. Right-click and select New Send connector...
  4. This will open the "New SMTP Send Connector" wizard.
  5. Enter ETRN Archive Mail as the name of the new connector and select Custom as the intended use.
  6. Click the Add... button to specify an address space.
  7. Enter the domain of your journal address and set the Cost to 1 ensuring Include all subdomains is ticketed.
  8. Click OK, Next, Next, Next and New to create the connector.

We recommend setting TLS on this connection, to ensure your internal mail is encrypted whilst traveling over a public network.

  1. To configure this right-click on your new created Send Connector and select Properties.
  2. Select the Network tab.
  3. Select "Enable Domain Security (Mutual Auth TLS)".

Configure Journaling

  1. Under Organization Configuration and then Hub Transport, select the Journal Rules tab.
  2. Right-click and select New Journal Rule.
  3. Enter ETRN Email Archiving as the rule name.
  4. Click Browse to choose the ETRN Archive contact as the Send Journal Reports to:address.
  5. Ensure the Scope is set to Global.
     * If your configuration demands journaling only for specific users, please check the option Journal messages for recipient and select the intended users using the Browse option.
  6. Ensure that the Enable Rule option is checked.
  7. Click New.

Your archiving account now has been configured. if you have any questions about your setup or would like to discuss the process in more detail please contact us.

* Additional Information Links:

We Answer Your Questions: FAQ

Q: What is the maximum e-mail attachment size?

A: The e-mail servers do not limit the size of individual e-mail attachments. The e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:

1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.

2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.