FAIL (the browser should render some flash content, not this).

20151210 - RESOLVED - Outage at

We are currently experiencing a significant outage to our data center.

Updates to follow as more information becomes available.


  • 2015/12/10 5:21 PM CT: This outage is current affecting hosts in our, 204.62.280/22, and networks. We are investigating the issue now.
  • 2015/12/10 7:00 PM CT: This is fourth outage this week affecting this data center. In each case, the data center provided power protection failed to keep our system up. At this time we are preparing to move this equipment to our kmo1 data center.
  • 2015/12/10 8:45 PM CT:The equipment is now in transit to the kmo1 data center.
  • 2015/12/10 11:00 PM CT:The equipment has now been racked and network configuration is now in progress.
  • 2015/12/10 11:45 PM CT:We are working through problems with BGP routing with upstream providers.
  • 2015/12/11 2:30 AM CT:This web site is back online. Network configuration continues.
  • 2015/12/11 5:25 AM CT:E-mail is now being processed and delivered.
  • 2015/12/11 3:51 AM CT:Web sites should be back online.
  • 2015/12/12 12:30 PM CT:All services are up. Please contact us if you are still experiencing any problems.

We appreciate your patience during this work and welcome any feedback. Thank you for being a ETRN customer. Please contact us if you have any questions.

We Answer Your Questions: FAQ

Q: What is the maximum e-mail attachment size?

A: The e-mail servers do not limit the size of individual e-mail attachments. The e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:

1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.

2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.