20120727 - RESOLVED - Atlanta Connectivity Issues

July 27, 2012, 4:48pm (EDT): The issue has been resolved and hosts are back online. If you continue to experience any issues, please contact us.

July 27, 2012, 4:11pm (EDT): We are aware of a network issue affecting connectivity for a subset of hosts in our Atlanta datacenter. Our system administrators are currently investigating the issue, and we'll update this post as more information becomes available

We appreciate your patience during this event and welcome any feedback. Thank you for being a ETRN customer. Please contact us if you have any questions.

We Answer Your Questions: FAQ

Q: What is the maximum e-mail attachment size?

A: The ETRN.com e-mail servers do not limit the size of individual e-mail attachments. The ETRN.com e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:

1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.

2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.