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What happens if there is a catastrophe?

It's impossible to predict the unknown. Disasters, both large and small, can cripple your business. Whether catastrophes are through natural disaster or from equipment failures, ETRN keeps you protected.

Trust ETRN to keep your data, email, contacts and correspondence safe, accessible and available 24/7 365 days a year. We know to expect the unexpected (we've experienced it many times) and assure you that if you face a dire circumstance, ETRN will be here to help you through it.

Select a link from our services list above to find out more about our Hosting, Email and Support services.

We Answer Your Questions: FAQ

Q: What is the maximum e-mail attachment size?

A: The ETRN.com e-mail servers do not limit the size of individual e-mail attachments. The ETRN.com e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:

1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.

2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.