20160204 - Emergency Maintenance: ShareSync

Subject: 04 Feb 2016 ShareSync Emergency Maintenance


  • Change Title: ShareSync Emergency Maintenance
  • Change Type: Routine
  • Risk: Low
  • Maintenance Date: Thursday, February 04, 2016
  • Maintenance Window: US Low Risk (7pm - 7am) PST
  • Expected Downtime(Min.): 30
  • Services Impacted: ShareSync
  • Expected Impact: We are required to run an emergency maintenance for our ShareSync product. There is a possible 30 minute service interruption between the times of 2/4/16 10:00pm CST to 2/5/16 2:00am CST

We appreciate your patience during this work and welcome any feedback. Thank you for being a ETRN customer. Please contact us if you have any questions.


We Answer Your Questions: FAQ

Q: What is the maximum e-mail attachment size?

A: The ETRN.com e-mail servers do not limit the size of individual e-mail attachments. The ETRN.com e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:

1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.

2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.