20151111 - Scheduled Maintenance: Control Panel maintenance

Subject: 11 Nov 2015 Scheduled Maintenance: Control Panel maintenance


  • Change Title: Control Panel maintenance
  • Change Type: Update
  • Risk: Medium
  • Maintenance Date: Wednesday, November 11, 2015
  • Maintenance Window: Standard Weekday (1AM - 5AM) CST
  • Expected Downtime(Min.): 10
  • Services Impacted: Control Panel, Unified Login page
  • Expected Impact: We will be performing a Control Panel fail-over to ensure optimal quality for all of our services. Due to these enhancements, the Control Panel may be unavailable. The total downtime expected is approximately 10 minutes while we complete the maintenance. We apologize for any inconvenience this may cause to you

We appreciate your patience during this work and welcome any feedback. Thank you for being a ETRN customer. Please contact us if you have any questions.

We Answer Your Questions: FAQ

Q: What is the maximum e-mail attachment size?

A: The ETRN.com e-mail servers do not limit the size of individual e-mail attachments. The ETRN.com e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:

1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.

2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.