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20151104 - Emergency Network Maintenance - mkc1

Subject: 4 Nov 2015 Emergency Network Maintenance - mkc1


  • Change Title: Network Maintenance
  • Change Type: Update
  • Risk: Medium
  • Maintenance Date: Wednesday, November 4, 2015
  • Maintenance Window: Standard Weekday (12AM - 4AM) CST
  • Expected Downtime(Min.): 15
  • Services Impacted: All Services
  • Expected Impact: An upstream provider will be performing a network architecture upgrade. During this maintenance window, you may experience a brief interruption in service while we complete the maintenance activities. We expect the interruption to your service to be less than 15 minutes. Our network operations engineers closely monitor the work and will do everything possible to minimize any inconvenience to you.

We appreciate your patience during this work and welcome any feedback. Thank you for being a ETRN customer. Please contact us if you have any questions.

We Answer Your Questions: FAQ

Q: What is the maximum e-mail attachment size?

A: The e-mail servers do not limit the size of individual e-mail attachments. The e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:

1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.

2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.