20141018 - Scheduled Maintenance: ShareSync Storage System maintenance

Subject: 18 October 2014 Scheduled Maintenance: ShareSync Storage System maintenance


  • Change Title: ShareSync Storage System maintenance
  • Change Type: Update
  • Risk: Low
  • Maintenance Date: Saturday, October 18, 2014
  • Maintenance Window: Standard Weekday (1AM - 5AM) CST
  • Expected Downtime(Min.): 15
  • Services Impacted: NFS Storage
  • Expected Impact: Customers may experience up to 15 minutes down time during this required maintenance for ShareSync. We apologize for the inconvenience.

We appreciate your patience during this work and welcome any feedback. Thank you for being a ETRN customer. Please contact us if you have any questions.

We Answer Your Questions: FAQ

Q: What is the maximum e-mail attachment size?

A: The ETRN.com e-mail servers do not limit the size of individual e-mail attachments. The ETRN.com e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:

1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.

2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.