20140605 - Scheduled Maintenance: Microsoft Software Updates

Subject: 5 June 2014 Scheduled Maintenance: Microsoft Software Updates (May 2014)


  • Change Title: Microsoft Software Updates (May 2014)
  • Change Type: Update
  • Risk: Medium
  • Maintenance Date: Thursday, June 5, 2014
  • Maintenance Window: Standard Weekday (1AM - 5AM) CST
  • Expected Downtime(Min.): 15
  • Services Impacted: All WEB Services
  • Expected Impact: We will be installing Windows updates to our core control panel infrastructure that will impact access to the Unified Log-in Page and Control Panel. During this time you will not be able to access the control panel or the My Services pages to manage users or settings. All other services will continue to function normally..

We appreciate your patience during this work and welcome any feedback. Thank you for being a ETRN customer. Please contact us if you have any questions.

We Answer Your Questions: FAQ

Q: What is the maximum e-mail attachment size?

A: The ETRN.com e-mail servers do not limit the size of individual e-mail attachments. The ETRN.com e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:

1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.

2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.