20120914 - Advance Notification: credit card processing is undergoing maintenance - September 14 & 16

Subject: Advance Notification: credit card processing is undergoing maintenance - September 14 & 16

Details:

  • Scheduled start date and time: 09/14/2012 5:00 PM CT
  • Scheduled end date and time: 09/14/2012 6:00 PM CT
  • Scheduled start date and time: 09/16/2012 3:00 PM CT
  • Scheduled end date and time: 09/16/2012 4:00 PM CT
  • System(s) Affected: Online Credit Card Payments
  • Expected Impact: During these two maintenance windows you will be unable to make a online credit card payment.
  • Action required: None.

If you have any questions regarding the maintenance at any point, please contact us.

We appreciate your patience during this work and welcome any feedback. Thank you for being a ETRN customer.

We Answer Your Questions: FAQ

Q: What is the maximum e-mail attachment size?

A: The ETRN.com e-mail servers do not limit the size of individual e-mail attachments. The ETRN.com e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:

1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.

2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.