20120525 - Scheduled Maintenance: Scheduled Reboot - a-web-atl1

Subject: 25 May 2012 Scheduled Maintenance: Scheduled Reboot - a-web-atl1


  • Scheduled start date and time: 05/25/2012 9:00 PM CT
  • Scheduled end date and time: 05/26/2012 12:00 AM CT
  • System(s) Affected: a-web-atl1
  • Expected Impact: This maintenance is required due to a software issue which our vendor will disclose to the public in a few weeks. Although we strive to keep disruptions to a minimum, this is a mandatory software update required to protect our customers. Downtime should be less than 30 minutes. We apologize for the inconvenience.
  • Action required: None.

We appreciate your patience during this work and welcome any feedback. Thank you for being a ETRN customer. Please contact us if you have any questions.

We Answer Your Questions: FAQ

Q: What is the maximum e-mail attachment size?

A: The ETRN.com e-mail servers do not limit the size of individual e-mail attachments. The ETRN.com e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:

1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.

2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.