20110528 - Completed - Emergency Network Maintenance - Kansas City

Subject: 28 May 2011 Emergency Network Maintenance - Kansas City

Emergency Network Maintenance - One of ETRN.com's connectivity providers will be doing emergency maintenance on their circuits as shown below. Bandwidth to the mkc1.etrn.com site (Kansas City) may be briefly interrupted during this maintenance window.

Start time: 3:00am central 05/28/11
End time:  4:00am central 05/28/11
Expected Outage/Downtime: 30 minutes 

Vendor statement:

The purpose of this maintenance is: reload equipment at our hubsite to fix errors on the device During this maintenance window, you will experience a brief interruption in service while we complete the maintenance activities. We expect the interruption to your service to be less than 30 minutes, however, due to the complexity of the work, your downtime may be longer.


We appreciate your patience during this work and welcome any feedback. Thank you for being a ETRN customer.


Update: 05/28/2011 Maintenance Completed Kansas City - The network maintenance scheduled for 03:00 - 04:00 05/28/2011 has been completed successfully.  Thank you for your patience.

We Answer Your Questions: FAQ

Q: What is the maximum e-mail attachment size?

A: The ETRN.com e-mail servers do not limit the size of individual e-mail attachments. The ETRN.com e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:

1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.

2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.