20110128 - Completed - Planned Network Maintenance - Kansas City

Subject: 01/2/2011 Planned Network Maintenance - Kansas City

Planned Network Maintenance - one of ETRN.com's connectivity providers will be doing maintenance on their circuit as shown below. This maintenance may have some effect on the services provided by ETRN.com.

Start time: 3:00am central 01/28/11 
End time: 7:00am central 01/28/11 
Expected Outage/Downtime: 1 hour and 30 minutes

Vendor statement:

"The purpose of this work is upgrade code on equipment at our hub.

During this maintenance window, you will experience one or more brief interruptions in service while we complete the maintenance activities; the interruptions are expected to last less than 1 hour and 30 minutes total. However, due to the complexity of the work, your downtime may be longer. Customers may also see some reconvergence during the maintenance window."

We appreciate your patience during this work and welcome any feedback. Thank you for being a ETRN customer.


Update: 01/28/2011 Maintenance Completed Kansas City - The network maintenance scheduled for 03:00 - 07:00 01/28/2011 has been completed successfully.  Thank you for your patience.

We Answer Your Questions: FAQ

Q: What is the maximum e-mail attachment size?

A: The ETRN.com e-mail servers do not limit the size of individual e-mail attachments. The ETRN.com e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:

1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.

2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.