20100114 - Planned Network Maintenance - Kansas City

Subject: 1/14/2010 Planned Network Maintenance - Kansas City

Planned Network Maintenance - one of ETRN.com's connectivity providers will be doing maintenance on their circuit as shown below.  This maintenance should not have a significant effect on the services provided by ETRN.com.


Start time: 3:00am central 1/14/2010

End time: 7:00am central 1/14/2010

Expected Outage/Downtime: 15 minutes

During this maintenance window, you will experience one or more brief interruptions in service while we complete the maintenance activities; the interruptions are expected to last less than 15 minutes total. However, due to the complexity of the work, your downtime may be longer. Customers may also see some reconvergence during the maintenance window.


Update: 01/14/2010 Maintenance Completed Kansas City

This message is to let you know that we've completed the maintenance scheduled for 01/14/10 in Kansas CIty. Your service should be working normally at this time. Outcome of maintenance: successfully completed.

We Answer Your Questions: FAQ

Q: What is the maximum e-mail attachment size?

A: The ETRN.com e-mail servers do not limit the size of individual e-mail attachments. The ETRN.com e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:

1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.

2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.